FAQ

Frequently Asked Questions (FAQ)

1. What products do you sell?

We focus on electronics and automobile accessories, we have since expanded our offerings to include a diverse range of categories such as fashion, sports and outdoors, industrial tools, home and kitchen essentials, and more — all carefully selected to meet the evolving needs of our customers.

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2. How do I place an order?

Ordering is simple:

1. Browse our collection.

2. Click on the product for more details.

3. Click Add to Cart.

4. Proceed to Checkout.

5. Enter your shipping and payment information.

6. Confirm and complete your order.

You’ll receive a confirmation email once your order is placed.

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3. What payment methods do you accept?

We accept the following:

• Credit/Debit Cards (Visa, MasterCard, etc.)

• UPI

• Net Banking

• Cash on Delivery (where available)

• Third-party gateways like Cashfree

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4. How can I track my order?

After your order is shipped, you’ll receive an email with a tracking number and a link to track your package via the courier’s website.

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5. Do you offer international shipping?

Currently, we only ship within India.

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6. How long will it take for my order to arrive?

Orders usually arrive within 18–20 days, depending on your location and courier service availability.

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7. What is your return and refund policy?

We accept returns or exchanges within 14 days of delivery. For full details, please visit our Return and Refund Policy page.

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8. How do I exchange or return an item?

Contact our support team at support@uniqkart.in within 14 days of receiving your order. Please include your order number and the reason for the return or exchange.

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9. Can I cancel my order?

Orders can be cancelled before they are shipped. Contact us at support@uniqkart.in as soon as possible to request cancellation.

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10. Is it safe to shop on your website?

Yes. We use SSL encryption to secure payment details. All transactions are processed through trusted gateways, ensuring your data remains protected.

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11. Do you offer gift cards or discounts?

We don’t currently offer gift cards. However, we run occasional promotions—subscribe to our newsletter or check back regularly for updates!

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12. How can I contact customer support?

We're here to help you!

• Email: support@uniqkart.in

• Phone: +91 94887 43306

• Address:
  63/15, Vasantha Road, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656
  

Business Hours:

• Monday to Friday: 10:00 AM – 5:00 PM IST

• Saturday: 10:00 AM – 4:00 PM IST

• Sunday: Closed

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13. Do you charge sales tax?

Yes, GST is applied according to government regulations and will be displayed at checkout.

Contact Us

For any questions or concerns, reach out to us:

📧 Email: support@uniqkart.in
📞 Phone: +91 94887 43306

Business Hours:
Monday - Friday: 10:00 AM - 5:00 PM (IST)
Saturday: 10:00 AM - 4:00 PM (IST)
Sunday: Closed

Address:
63/15, Vasantha Road, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656