Shipping Policy

Thank you for shopping at Uniqkart! We are committed to delivering your orders in a timely and efficient manner. Please read our shipping policy below to understand our procedures and timelines.

1. Shipping Destinations

• We currently ship to addresses within India.

• We do not ship to P.O. Boxes, remote areas, or locations with restricted courier access. If your address falls under these categories, please contact our support team for assistance before placing your order.

2. Shipping Methods & Carriers

• We partner with trusted courier services such as FedEx, Delhivery, and Blue Dart to ensure reliable delivery.

• Shipping method depends on destination, weight, and size of items. You’ll see available options and estimated delivery times during checkout.

3. Shipping Costs

• We offer free shipping on orders above ₹200. For orders below ₹200, standard shipping charges will apply.

4. Order Processing and Delivery Times

• Handling Time: Orders are typically processed within 2–4 business days.

• Transit Time: Once shipped, delivery within India usually takes 14–16 business days.

• Estimated Delivery Time: The total estimated time from order confirmation to delivery is 18–20 business days.

• Order Cut-off Time: Orders placed after 5:00 PM IST will be processed on the next business day.

5. Order Tracking

• After your order ships, you’ll receive a confirmation email with your tracking number and link.

• Please allow 24–48 hours for tracking info to appear on the courier’s website.

6. Delivery Issues

• Ensure your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect/incomplete addresses or shipments to remote areas.

• For delivery issues, contact us at:

📧 support@uniqkart.in
📞 +91 94887 43306

We’ll coordinate with carriers to resolve issues quickly.

7. Lost or Damaged Shipments

• Report lost or damaged shipments within 48 hours of receipt.

• Provide order number, details, and photos if applicable.

• We’ll work with the carrier to arrange replacements or refunds.

8. Contact Us

For any questions:

📧 support@uniqkart.in
📞 +91 94887 43306

Business Hours:
Monday - Friday: 10:00 AM - 5:00 PM (IST)
Saturday: 10:00 AM - 4:00 PM (IST)
Sunday: Closed

Address:
63/15, Vasantha Road, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656

Return and Refund Policy

At Uniqkart, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we're here to help. Please read our policy below regarding returns and refunds.

1. Eligibility for Returns

• Returns accepted within 14 days of receiving the order.

• Items must be unused, unworn, and in original packaging with tags intact.

• Proof of purchase required (order number or receipt).

2. Non-Returnable Items

Returns are not accepted for:

• Customized or personalized products

• Clearance items marked as non-returnable

• Intimate products due to hygiene reasons

3. Initiating a Return

Steps to initiate a return:

• Email us at support@uniqkart.in within 14 days of receiving your order. Include your order number, item(s), and reason.

• Follow the return instructions provided by our support team.

Return Shipping:

• Customer Responsibility: Customers bear return shipping costs unless the item is damaged, defective, or incorrect.

• Uniqkart Responsibility: If the item is damaged or incorrect, we cover return shipping and provide a prepaid label or arrange pickup.

We recommend using a trackable service and insuring the shipment. We are not responsible for lost or damaged returns in transit.

4. Inspection and Processing

• Items will be inspected upon receipt for eligibility.

• Status of return (approved/rejected) will be notified via email.

• Approved returns will be processed for a refund or exchange.

5. Refunds

• Refunds are issued to the original payment method.

• Allow 7–10 business days after approval for processing.

• Original shipping charges are non-refundable, unless the item was faulty or incorrect.

6. Exchanges (If Applicable)

• Exchanges are accepted for all products, whether due to damage, defect, incorrect item, or if you want a different size or color.

• Please contact our support team for assistance with your exchange request.

• Exchanges are subject to product availability.

7. Damaged or Defective Items

• Email us within 24-48 hours of delivery with order number, issue details, and clear photos.

• We’ll offer a replacement, full refund, or appropriate resolution.

8. Cancellations

• Orders can be cancelled before shipment.

• Once shipped, cancellation is not possible; please use the return process instead.

9. Contact Us

For any questions or concerns, reach out to us:

📧 Email: support@uniqkart.in
📞 Phone: +91 94887 43306

Business Hours:
Monday - Friday: 10:00 AM - 5:00 PM (IST)
Saturday: 10:00 AM - 4:00 PM (IST)
Sunday: Closed

Address:
63/15, Vasantha Road, Anna Nagar, Dharapuram, Tiruppur, Tamil Nadu, 638656